Your personal data (for example title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed from us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). In addition to the processing purposes, recipients, legal bases, storage periods, the following regulations also inform you about your rights and the person responsible for your data processing. This data protection declaration only refers to our web pages. If you are forwarded to other pages via links on our pages, please inform yourself about the respective handling of your data on these sites.
Product Buy & delivery policy
All payments are processed securely through PayPal or Stripe. Themefisher does not directly process payments through the website. So any kind of Problem if you face Themefisher will Not Take any responsibility.
Product Buy & delivery policy
Please read this terms and conditions stated below, which outline a lot of legal goodies, but the bottom line is it’s our aim to always take care of both of us, as a customer, or as a seller. We’ve included many of these terms to legally protect ourselves, but if you have an issue, always feel free to email us at contact@themefisher.com and we’ll do our best to resolve it in a fair and timely way .
Refund Policy
- Since Themefisher is offering non-tangible and irrevocable digital products, we do NOT issue refunds after a purchase is made. If there is a problem with one of the digital download products or if you experience any difficulty with the download, we will fix the problem.
- You have 24 hours to inspect your purchase and to determine if it does not meet with the expectations laid forth by The Themefisher. In the event that you wish to receive a refund, Themefisher will issue you a refund and ask you to specify how the product failed to live up to expectations.
- When you make a qualifying return, We’ll credit the full amount, less the handling charges. Refunds are generally processed within 3–5 business days after we receive your claim and find it eligible for a return. Refunds are applied to the original payment option.
Support Policy
- Since Themefisher is offering non-tangible and irrevocable digital products, we do NOT issue refunds after a purchase is made. If there is a problem with one of the digital download products or if you experience any difficulty with the download, we will fix the problem.
- You have 24 hours to inspect your purchase and to determine if it does not meet with the expectations laid forth by The Themefisher. In the event that you wish to receive a refund, Themefisher will issue you a refund and ask you to specify how the product failed to live up to expectations.
- When you make a qualifying return, We’ll credit the full amount, less the handling charges. Refunds are generally processed within 3–5 business days after we receive your claim and find it eligible for a return. Refunds are applied to the original payment option.
Why We Support:
- Support covers getting up and help in theme setup
- Help using features and theme options
- Bug fixes – if you discovered a bug in the theme/Template we will fix it
- Functionality which does not work as advertised